Play within limits

Responsible Gaming

Gambling should be entertainment. If it stops being fun, or you feel pressure to chase losses, take a break and use the support options below.

In-account tools you can use

Deposit and spend limits to control your budget.
Time-outs and cool-offs to step away temporarily.
Reality checks and activity statements to stay aware.
Self-exclusion (including Ontario’s My PlayBreak program).

Tip: Set limits before you start playing—then stick to them.

Canadian support & information

ConnexOntario (24/7): 1-866-531-2600 • connexontario.ca

Responsible Gambling Council (RGC): education, tools, guidance.

In Ontario, look for iGO/AGCO details on operator sites.

Minimum age is typically 19+ (AB/MB/QC: 18+). Operators will verify your eligibility.

Healthy habits checklist

Decide a budget and time limit before you play.
Don’t chase losses—tomorrow is another day.
Avoid playing when stressed, tired, or under the influence.
Keep hobbies outside gambling to maintain balance.

Signs it’s time to talk

If gambling is affecting your finances, relationships, or work—reach out. Talking to someone early makes a difference.

Contacting operators

Each operator offers support channels. If you need account-specific help (limits, exclusions, verification), contact the operator directly via their official help page.